WHO SHE IS
Lizzie Alberga, General Manager, UrbanSitter

WHERE SHE IS
Los Angeles

SUCCESS STORY
Climbing the ladder and excelling professionally while finding the love of my life, getting married and having three kids in four years!

WORK SCHEDULE
I work when I am productive and play/rest when I am not. Since I work from home I have flexibility. Generally I work Monday through Friday, 7:30am – 10:30am, 12:00 – 6:00pm and at least 3-4 hours one night or one weekend day.

KIDS
Archer 3.5 years, Estelle 2 years, Dixon 5 months, and Nestlé (the dog) 1.5 years

SANITY VICE
Bubble baths (which I will take in the middle of the day if needed), snuggling with the hubby, walking down to the beach, and watching a few favorite TV shows.

RECENT SMART READ
Uncertainty by Jonathan Fields

FAVORITE WEEKNIGHT DINNER
Roasted veggies, cumin spiced salmon and quinoa with black beans. (Find recipe here.)

FAVORITE MAGAZINE
Does Twitter count? 😉

FAVORITE TV SHOW
How to Get Away with Murder, The Bachelor/Bachelorette series (yes, I know, we are hooked)

GO-TO TECH
WAZE, Google Docs, Facebook, Twitter, Instagram

LIFE HACK
Dry shampoo! Makes for a great ‘do and saves at least 45 minutes of hair washing/prep/styling.

BETTER WAY TO SAY WORK-LIFE BALANCE?
“Balance on the whole” is what I believe in. Every day will not be balanced, but over a few month’s time I strive to make sure all parts of my life are being nurtured.

Lizzie Alberga of UrbanSitter on Maybrooks

1. Tell us about your role at UrbanSitter and how you got here.

My role as the General Manager of Los Angeles for UrbanSitter is first and foremost focused on reaching new users and extending the UrbanSitter brand in Los Angeles. Building a healthy marketplace where both parents and sitters can thrive is the goal. This a true GM role and I am responsible for both operational excellence as well as new user growth and satisfaction.

I applied for this role blindly through LinkedIn and 3 hours after applying received a call from the head of marketing – that never seems to happen! It was a culture fit from the first conversation and both sides recognized that my background was a strong fit. After a few casual meetings and conversations, we shook hands and I started a few weeks later.

2. You applied to this job just weeks after having your third baby. Why did this feel like a good time for change?

I had been at my previous company, Evite, for seven years. I knew it was time for a change and I really wanted my last maternity leave to be stress free. I always found it hard to completely unplug, even on maternity leave. When I was 7 months pregnant I decided I wasn’t going to return after maternity leave and instead I would take a break, enjoy my family without a thought of work and see what life brought next.

Given my Type A personality, at three weeks postpartum I casually searched to see what opportunities were out there – even though I had told myself I wouldn’t look for opportunities until my son was three months old. I had no intention of actually applying to any jobs, but there were a few I was excited about and decided to apply. It feels like this role at UrbanSitter was meant to be – both with the work I’m doing and the wonderful people I work with.

3. As you mention above, you applied to this job blindly. What pitch did you make that caught their attention?

The job application included a few situational questions including giving an example of a marketing tactic to engage and sign-up parents. I think my creativity, strategic insight and end-to-end thinking came through with my answer. I have also been told by many recruiters and hiring managers that I have a very strong resume; both in structure and content. The first page of my resume is mainly all success points with supporting data and I make sure to highlight accomplishments across many verticals: sales, marketing, management/culture and business development to present myself as a well rounded, results oriented executive.

4. You also left the “comfort” of sweat equity at a larger company. Why were you attracted to working at a startup at this point in your life and career, and why did you key in on UrbanSitter?

At my core I am an entrepreneur. At Evite I started several new programs, a new division and even launched a brand new test product during my last few years. So even if I wanted to cruise or could have, it’s just not me. I prefer companies that move fast, are willing to take risk and support change. I also have an intense sense of urgency that fits best with start-ups looking for rapid growth or companies in turnaround mode.

I was attracted to UrbanSitter because of three reasons: 1) It was a product I’d use and it seemed primed for a growth spurt; 2) I loved that its purpose was to support parents, offer them help – I believe wholeheartedly that it takes a village to raise children and support businesses trying to help in that effort; 3) Lastly, I really liked the fact that it was founded by women.

5. This is your first time working remotely. How are you managing this setup, particularly as a new employee? 

Working remotely in a leadership position requires even better communication and organization of thoughts – especially in order to show higher level thinking to management. Things that could be casually discussed or iterated over lunch need to be written down and then actively managed to keep everyone informed.

I write a discussion brief when presenting a new idea and share thorough findings documentation after tests – everything needs to stand on its own, so that if I am not there to explain the ideas, findings, strategy and thinking, it’s still clear. It’s easy to get by and not do this when everyone works in the same office, but it’s critical when working remotely.

I also try to reach out to other teammates casually just to catch up and will be making routine visits to the corporate office for some face time. Did I mention Google Hangout? We also do a lot of video conferencing, which helps.

6. Tell us about how you and your husband work together when it comes to careers and parenting, and what’s key to making it work.

The key to making it work is simple – have help! There is so much to do to manage a household and a career that no one person can do it all. If you have a very helpful husband, awesome, but if not get some help! A nanny, housekeeper, get a babysitter or mother’s helper through UrbanSitter, use an errand service, etc.

We do have a nanny three days a week and get a babysitter one to two times a month, but my husband happens to be exceptionally helpful. Also, because of his flexible schedule (he owns his own business) he is able to watch the kids three days a week. He does the grocery shopping, pays the bills and does most of the cooking. Our nanny does all the laundry, changes bed sheets, towels, and does light cleaning. This allows me to focus on my career and the kids’ education, extracurricular activities, family/friend celebrations and overall home environment.

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