Shared Services and Contracts Manager

The Shared Services and Contracts Manager oversees all facility and vehicle leases, shared services contracts, and Memorandums of Understanding (MOUs) with outside agencies or other City departments at the Department of Technology (DT).   In addition to other duties, this position also manages all the enterprise agreements (EAs) for technology procurement.  This position works cross-functionally and closely with the City Attorney, Office of Contract Administration, DT Budget, Billing, Accounting, and all City departments, and requires strong leadership and organizational skills to coordinate a joint procurement effort for multiple departments across the City. 

  1.  Lead a team of 3 contract professionals.
  2. Lead procurement and contracting efforts of all enterprise agreements (EAs), facilitate the preparation of their Requests for Proposals (RFPs), contracts and purchase orders (POs), ensure that they are moved efficiently through the City’s complicated procurement process, and reduce cost for the City.
  3. Supervise and coordinate the drafting and negotiation of all Memorandums of Understanding (MOUs) with other City Departments and outside agencies.
  4. Manage all the leases of real estate properties and vehicles operated by DT.
  5. Ensure leases with multiple data center facilities and radio sites meet the needs of the department’s strategic plans for infrastructure capacity and public safety for existing and future requirements.
  6. Manage vendor performance and facilitate the resolution of all vendor and contract-related issues.
  7. Work closely with Finance, Budget and Revenue sections on budgeting, financial forecast modeling and accurate billing to departments for shared services.

 1. Possession of a Baccalaureate Degree in business administration, management, law, or closely related field from an accredited college or university; AND
2. Five (5) years of  professional experience in information technology (IT) contract negotiations and vendor management.

Desirable Qualifications:

  • Two (2) years or more experience supervising staff
  • Direct experience leading a cross-functional team and partnering with multiple departments in a large organization to draft and negotiate the agreements and Memoranda of Understanding (MOUs) for information technology services
  • Direct experience with state and local government
  • Deep understanding and working knowledge of applications used for procurement or financial management such as PeopleSoft and ServiceNow

Special Requirements:

Criminal Justice Information Services (CJIS) Security Clearance is required.  (See Security Clearances and Background Investigations below).



 Why Work for the Department of Technology (DT)? DT is the centralized technology services provider in the City and County of San Francisco (CCSF). We deliver technology infrastructure and services to approximately 33,000 employees! With an annual operating budget of over $140M and approximately 260 employees, DT provides a host of services that range from Public Safety radio and wiring and Network services to Enterprise Support and the Cloud.

Benefits of Working for CCSF:  In addition to challenging and rewarding work, the City provides a generous suite of benefits to its employees.

  • Job security, pension, and robust retirement options
  • Competitive pay with consistent bi-yearly or yearly increases
  • Hybrid Work with a minimum of 20% of time spent in our office in San Francisco, California for all IT related roles
  • Generous paid time off, family leave, and more!
  • Diverse work environment in a diverse city
  • Union protections and representation
  • Career development and growth — move between departments, learn on the job, or take subsidized/reimbursed classes!

PEOPLE-CENTERED SOLUTIONS — have a powerful, meaningful effect on the community each day with people at the heart of every solution!

CLOSING THE DIGITAL DIVIDE — bring the benefits of the internet to low-income and marginalized residents!

SHINE A LIGHT ON WHAT MATTERS — join an award-winning production team at SFGovTV to help residents watch legislators or learn more about what makes this City great!

DRIVE INNOVATION — deliver new, cutting-edge technology to residents and city partners to help San Francisco serve its residents!