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Job Opportunity with SAN FRANCISCO DEPARTMENT OF TECHNOLOGY

Senior IT Engineer


The Cyber Architecture and Assurance team is one of four teams in the Office of Cybersecurity, focused on developing cybersecurity policies and standards, ensuring application and platform architectures and implementations meet OCS (Office of Cybersecurity) cybersecurity standards. We are active in empowering IT groups throughout the City and County in their risk mitigation practices, providing real-time assurance data and toolsets to IT professionals and management throughout the City and County enterprise. We are a service-oriented, dynamic and diverse group, who are firmly committed to our mission. The Office of Cybersecurity is helmed by the City Chief Information Officer (CCISO).

The Cyber Assurance Program project is moving into its compliance phase. As we continue to enhance the program, expand our visibility, gaining critical security intelligence, we are seeking to align and empower City IT stakeholders with cybersecurity best practices, actively remediating risk in accordance with established policies, automating many of the operational security practices needed to ensure the protection of City and County department and constituent data. One of the primary assurance tools our team utilizes is the Tanium platform. This position will work closely with our current principal engineer in maintaining and leveraging all aspects of the platform to realize OCS assurance program and project objectives.

We are seeking a highly motivated and technically experienced contributor to serve as a Tanium administrator, engineer, and thought leader to serve as partner to our lead Tanium engineer, and to assist in our mission of reducing cyber risk throughout the City and County, reporting to the Chief Cybersecurity Architect, who leads the OCS Cyber Architecture and Assurance team.  As a Senior Assurance Engineer, you will be responsible for maintaining, promoting, training and leveraging our Tanium platform in service to Assurance program objectives and cybersecurity IT stakeholders throughout the City and County, among other duties described pertaining to our general mission.

Responsibilities

Essential Duties:

  • Deploy, configure, maintain, secure, assess, troubleshoot and optimize cyber assurance platforms, interfacing with vendor support and or Technical Account Managers as needed.
  • Onboard, train and support cyber assurance platform users, supporting departments in assessing and remediating risk throughout the City enterprise.
  • Develop Tanium based content and deploy solutions addressing a range of use cases for use by City and County Information Technology and Cybersecurity staff for Windows, macOS, and Linux.
  • Recommend, assess, and assist departments in their compliance, security, and risk reduction efforts pertaining to all elements of Information Technology including operating systems, networks, and data storage.
  • Develop and maintain documentation, policies, trainings and FAQs as needed.
  • Assess and report on department or agency compliance with Office of Cybersecurity policies, department/ group security posture, and related challenges.
  • Provide data and or Information Technology security guidance as a consultant for enterprise, department, and internal Department of Technology projects, requests, procurements, and change controls.
  • Assist in developing cyber assurance related objectives and projects to meet those objectives. Work with departments and or internal teams to meet project objectives.
  • Conduct department and agency outreach, surveys and program development.
Requirements

Education:

An associate degree in computer science or a closely related field from an accredited college or university OR its equivalent in terms of total course credits/units [i.e., at least sixty (60) semester or ninety (90) quarter credits/units with a minimum of twenty (20) semester or thirty (30) quarter credits/units in computer science or a closely-related field].

Experience:

Three (3) years of experience analyzing, installing, configuring, enhancing, and/or maintaining the components of cyber assurance related platforms.

Substitution:

Additional experience as described above may be substituted for the required degree on a year-for-year basis (up to a maximum of two (2) years). One (1) year is equivalent to thirty (30) semester units/ forty-five (45) quarter units with a minimum of 10 semester / 15 quarter units in computer science or a closely related field.

Desirable Qualifications: The stated desirable qualifications may be used to identify job finalists at the end of the selection process when candidates are referred to hiring.

  • 4 years’ experience of Linux and Microsoft Windows server administration and support
  • 3 years’ experience of network infrastructure experience with firewalls and routers
  • 3 years’ experience using endpoint operations management software such as Tanium, Microsoft System Center Configuration Manager (SCCM) or similar platform
  • Comprehensive Tanium experience – Tanium Certified Operator (TCO) or Tanium Certified Administrator (TCA) preferred
  • CompTIA Security + , Certified Information Systems Security Professional (CISSP) or similar security related certification
  • VMware virtualization or Amazon WEB Services (AWS) or Microsoft Azure Cloud Services experience
  • Microsoft Server Operating System certification
  • Intermediate Linux administration and BASH script development
  • PowerShell, Python or VBScript script development
  • Palo Alto firewall administration experience
  • macOS desktop management and support experience
  • Windows desktop management and support experience
  • Self-starter, strong detail and service oriented, motivated, and excellent follow through are attributes needed for this position

About SAN FRANCISCO DEPARTMENT OF TECHNOLOGY

Why Work for the Department of Technology (DT)? The Department of Technology (DT) is the centralized technology services provider in CCSF. We deliver technology infrastructure and services to approximately 33,000 employees! With an annual operating budget of over $140M and approximately 260 employees, DT provides a host of services that includes:

People-Centered Solutions: Working for San Francisco, you can have a powerful, meaningful effect on the community every day. When we solve problems, people are the heart of every solution!

Benefits of Working for CCSF:  In addition to challenging and rewarding work, the City provides a generous suite of benefits to its employees.

  • Job security, pension, and robust retirement options
  • Competitive pay with consistent bi-yearly or yearly increases
  • Generous paid time off, family leave, and more!
  • Diverse work environment in a diverse city
  • Union protections and representation
  • Career development and growth — move between departments, learn on the job, or take subsidized/reimbursed classes!

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DRIVE INNOVATION — deliver new, cutting-edge technology to residents and city partners to help San Francisco serve its residents!


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