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Dimagi is looking for a Product Manager to join our US Health division. This position will be affiliated with our office in Cambridge, MA, but is also open to remote employment within the US.

We’re looking for a Product Manager to lead the product roadmap for our new US Health team on our CommCare platform. The Product Manager will work in an agile environment alongside a dynamic, multi-skilled team of designers and engineers to discover and implement new features, run tests, and identify optimizations. They will also work closely with our internal business development and implementation teams to enable customer success and growth.

  • Own tactical execution of the USH product roadmap, working closely with technical leads and the design team to ensure efficient execution of feature delivery.
  • Identify, design, experiment and iterate on initiatives leveraging usability testing, analytics, and market research
  • Define and analyze KPIs to support and inform product decisions
  • Develop and maintain an engaging product that drives activation and adoption for new users while keeping retention and engagement high for existing users
  • Effectively communicate product lessons and roadmap to all levels of the organization
  • Collaborate with a global cross-functional team to develop, market, and launch product features globally
  • Travel as needed to conduct and lead user interviews, engaging with our partners in the US
  • Work with our engineering team to define the customer analytics strategy and systems

Who You Must Be:

  • 3+ years product management experience, with a preference in self-service and B2B platform products
  • Proven track record of delivering successful products
  • Experience in product discovery, design prototyping and rapid-testing methods
  • A data-driven mindset with experience running and analyzing A/B tests to optimize metrics, including conversion and engagement
  • Comfortable working in a fast-paced, high-growth, unstructured environment
  • Experience working with teams using lean (agile) development processes
  • Strong written and oral communication skills
  • Experience creating organizational alignment

Bonus Points:

  • Experience in APIs and other interoperability standards
  • Strong design sense and experience working with designers
  • Proven ability to grow a user base
  • Experience managing products that have paid onboarding and/or professional services along with the product.

About Dimagi

Dimagi is a social enterprise and Benefit Corporation that builds software solutions and provides technology consulting services to improve the quality of essential services for underserved populations. Headquartered in Cambridge, Massachusetts, Dimagi partners alongside governments, leading NGOs, and foundations such as the Bill & Melinda Gates Foundation, USAID, and the World Bank to tackle complex health and social inequities. Our open-source technology platform, CommCare, is the world’s most widely-used and researched mobile data collection platform for frontline workers. To date, Dimagi’s team of project managers, engineers, and health experts have supported over 2,000 projects in 80 countries.

When COVID-19 came to the US, Dimagi sprung into action. We were among the first on the scene to support efforts in the United States, rolling out a web-based contact tracing system for the City of San Francisco in a few weeks. Today, our US Health Team works on COVID-19 Response in some of the hardest-hit areas of the United States to roll out statewide and local contact tracing technology.