Career Coaches

These terms apply specifically to hiring a Career Coach / Industry Expert (“Coach”) through the Site.

The Coaches, and not the Company, are solely responsible for honoring any confirmed Coaching Sessions and completing any Coaching Sessions reserved through the Company. If either the Company or a selected Coach cancels a booked Coaching Session, any amounts collected by the Company or the corresponding Coaching Session will be refunded to you, as applicable. If you cancel a booked Coaching Session, no amounts collected by the Company for the corresponding Coaching Session will be refunded to you.  If you choose to enter into any agreement with a Coach outside the Company’s Site, the Company will not be a party to such agreement and disclaims all liability arising from or related to the same.

To establish a Coaching Session, the Company will collect the total price of the Coaching Session in accordance with the pricing terms on the Site. Please note that the Company cannot control any fees that may be charged to you by your bank related to the Company’s collection of payment, and the Company disclaims all liability in this regard.

In connection with your requested Coaching Session, you will be asked to provide customary billing information such as name, billing address and credit card information either to the Company or its third party payment processor. You agree to pay the Company  for any Coaching Sessions made in connection with your Account in accordance with these Terms by one of the methods described on the Site. You hereby authorize the collection of such amounts by charging the credit card provided as part of requesting the Coaching Session, either directly by the Company or indirectly, via a third party payment processor or by one of the payment methods described on the Platform. If you are directed to the Company’s third party payment processor, you may be subject to terms and conditions governing use of that third party’s service and that third party’s personal information collection practices. Please review such terms and conditions and privacy policy before using the services. Once your Coaching Session is purchased you will receive a confirmation email summarizing your Coaching Session.

You further acknowledge that regardless of any advice received by Coach, any action you take with respect to your current or prospective job is wholly your decision and Coach cannot be held responsible in any way.  You also acknowledge and agree that any advice provided by Coach is not a substitute for counseling, mental health care, legal, business or financial advice.  You acknowledge that you are fully responsible for your choices, decisions, and actions arising from work with a Coach. If appropriate, you agree to seek the advice of other professionals (therapists, financial advisors, lawyers, etc.) as needed.

In addition, you must provide no less than 24 hours’ notice to cancel an appointment.  In the event that you do not provide such notice, Coach will not be responsible for rescheduling immediately.  Coach agrees to use all reasonable efforts to reschedule in a reasonable time.

Last, you agree to use all reasonable efforts at the scheduled Coach Session time to be in a quiet, comfortable place where you will not be disturbed and can concentrate during your session.